Archive for November, 2017

People or Plastic?

It’s remarkable what we can do with just a credit card and an Internet connection today. It’s absolute nirvana for the shy or antisocial – or simply the person like myself who is looking for speed and convenience.

Last week I went to Chicago to speak at the Fall Forum on Data Centers and Cloud Services Infrastructure… whew, a mouthful – but basically a gathering of data center professionals.

I purchased my plane ticket and booked my hotel online… used my Uber app to get a ride to the hotel use my phone to go straight to my room! I was successfully sailing through the trip with zero direct human interaction. I felt like a millennial and I’m not sure I liked it – but, this is the world we live in today.

All was going great until I realized that I had forgotten my razor, so I went to the front desk and talked to a human being who gave me a disposable razor for my stay. On my way back to my room, I stopped by the concierge desk to get better information about local restaurant choices than I could get on my phone. And you know what, it worked out! It turns out that speaking with other people still has value in 2017.

Thinking of our world of IT/technology, do we value human interaction? How easy is it for you to speak (or email) with your data center/colocation facility? Is your data center a colocation/cloud facility that offer services with the click of a button? Convenient, yes. But what happens when you “forget your razor?” What happens when that standard restaurant is not what you want and you are looking for something special? Far too many data centers – small and large alike – are nearly impossible to talk to when you need them or receive customer service specific to your needs.

Each and every client in either (or both) of SecureData 365’s data centers have 24/7/365 access to a person. That is right… a real live person for when you need help because eventually, you will. What’s more, our services cannot merely be boiled down to a pick-list of options. When you come to SecureData for colocation services (any service really), we come up with the best solution for your business needs! So, yes it is nice to be a millennial sometimes and rely only on a credit card, an internet connection, and no human interaction… but SecureData 365 recognizes these are your critical business systems – doesn’t your business deserve the best service available?

Agility Systems’ Clients are More Secure with SecureData 365

Akron-based Agility Systems is an IT firm offering a full breath of hardware and software solutions as well as a full suite of professional services, training, and support to complement these solutions.

Since its inception in 2015, Agility has not only been delivering exceptional service, but has been doing so with the assistance of SecureData 365 for secure facility to host backup & DR, storage, and hosted cloud solutions.

Steven Carey, president of Agility Systems explains why SecureData 365 is the only data center he partners with. “There’s no reason to look elsewhere as SecureData 365 always has the better price, has great customer service, and has the best facilities in the area.”

Carey also loves the fact that like his own business, SecureData 365 has a consistent and reliable staff, “My customers know that I’m not going anywhere and neither is SecureData 365 – we’re in it for the long haul.”

“Hosted solutions and offsite DR are more and more mainstream with SMEs,” explains Carey. “I’m grateful to have a partner in SecureData 365 and to be able to serve as an agent for the business. I’d encourage my peers and competitors to look into how they and their customers can benefit from the SecureData 365 agent program.”