Please Don’t Make Me Raise Our Prices to Earn Your Business

We Like Our Current Prices … Because “They Are FAIR”  cash

As you may have heard, SecureData 365 is opening a new Cleveland data center in March/April.  Our pending Cleveland data center has opened dialogue with numerous firms looking for an alternative to their current Northeast Ohio data center. Discussions usually lead to a price quote from us which tends to lead to some questions like:

“Are you sure this pricing is right?”

“You must be missing something because I am paying significantly more today?”

“These prices don’t look right, you are significantly lower – what’s the catch?”

More than five years ago we founded SecureData 365 as the kind of data center we wished existed.  It may sound strange – but we wanted to create data centers that were not only reliable and secure, but also FAIR.  

Coming together as former employees and/or clients of other large data center companies – we knew what we wanted SecureData 365 to be; based on both the good and bad practices we had seen and experienced. One of these “bad” practices happens to be marking up power pricing.

And we’re not talking a simple “handling” or “convenience” fee – we are talking about hundreds of thousands of dollars in marked up costs each year.  One company came to us asking for a quote for seven cabinets.  Needless to say they were both thrilled and confused when they saw it would cost approximately $100 thousand dollars less per year in power alone at SecureData 365 compared to their current Northeast Ohio data center provider.

SecureData 365 only charges for the power you use.  Why?  We feel it’s fair to pay only for what you use. This repeatedly puts me in some bizarre situations and conversations with potential new clients. The fact that other data centers in the area are marking up power prices makes SecureData 365’s price quotes look incomplete or make us look like less than the world-class data center we are in Canton and will be in Cleveland.  Which leads me to ask…

Do I have to raise my prices to earn your business or can we just agree that fair is fair?

And unfortunately power is not the only thing businesses in a typical Ohio data center are being overcharged for.  Ever hear of a cross connect?

In layman’s terms it is a $15 copper or $50 fiber cable. In the data center world, a cross connect costs several hundred dollars a month – but not at SecureData 365 where we charge you only once for the $15 to $50 it costs for the cable and the few minutes it takes to plug the cable in.  Again we feel that this is only FAIR!

Another quote revealed that two point-to-point data circuit connections to customer locations and redundant connections between data centers was almost $150 thousand less per year than one of our Northeast Ohio competitors.  Is this because we pay people less?  Do we get some sort of special connectivity rates?  NO and NO.

As you can see, it is easy for a data center to mark up prices – but at SecureData 365 you pay what we pay – period. We’re in the business of providing fairly priced, excellent value data center services… not as a middleman for connectivity or utility charges.

We won’t even charge customers a fee for fiber connections between our Canton and Cleveland centers because we see it as our “cost of doing business” to support disaster recovery and replication.  Allowing you to use assets we have in place is something we see as fair if you choose to utilize both of our world class data centers in Canton and Cleveland. And as long as we are discussing it – you can be assured that you will have your own secure segment on this redundant fiber at the speed requested and be able to monitor your segment of our fiber with our NetScout analytic tools.

We are in the data center business – and we are sure you’ll find that we are the best in the business.  And I am sorry; I am not going to raise my prices to prove it.

Want to learn about our plans for our new Cleveland data center and learn what fair pricing looks like? Give us a call or email at!

Article by:
Michael Campanelli

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