Outages a Continued Concern Among IT Professionals

outRecently the Ponemon Institute, an independent research organization, conducted a study among IT professionals that revealed significant concern over outages.  Eighty-five percent of the nearly 600 individuals in U.S. organizations responsible for their organization’s data center operations report their organizations experienced a loss of primary utility power in the past 24 months.  From this group, 9 out of 10 (91%) say this utility outage brought with it a network outage.

On average the IT professionals surveyed report that their networks averaged two complete data center shutdowns over the last 24 months.  Unfortunately, these outages are not just blips of a few minutes as outages average an hour and a half.  Why?  Only a third of hands-on IT staff report that there are enough resources to bring their data center back up and running in a timely manner when an unplanned outage occurs.

More from the hands-on staff tasked with keeping their systems up and running as only 2 out of 5 (41%) feel senior management’s support when it comes to preventing outages while a minority (36%) see best practices in data center design and redundancy to being deployed.  Without these, it is no wonder outages are occurring somewhat regularly – as more than 2 out of 5 say outages are occurring more regularly than in 2010.

All this in spite of the fact that businesses increasingly see their doors closing as a direct result of a prolonged outage – it would seem that the industry is getting more lax rather than diligent in protecting themselves from outages.

What about your business?  Are you gambling that the occasional outage won’t have lasting impacts on you?  You may indeed be right, but consider this: Ninety percent of companies unable to resume business operations within 5 days of a disaster are out of business within 1 year.

Now consider the number of outages and unplanned interruption in services SecureData 365’s clients have had since we opened our doors… zero.  We’ve built in redundancies for power and Internet connectivity that help ensure that critical business systems stay up and running, at all times.

The region’s as well as many financial institutions on the East Coast have decided to stop gambling with the future of their business – isn’t it time you did the same?


Article by:
Michael Campanelli

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