People or Plastic?

It’s remarkable what we can do with just a credit card and an Internet connection today. It’s absolute nirvana for the shy or antisocial – or simply the person like myself who is looking for speed and convenience.

Last week I went to Chicago to speak at the Fall Forum on Data Centers and Cloud Services Infrastructure… whew, a mouthful – but basically a gathering of data center professionals.

I purchased my plane ticket and booked my hotel online… used my Uber app to get a ride to the hotel use my phone to go straight to my room! I was successfully sailing through the trip with zero direct human interaction. I felt like a millennial and I’m not sure I liked it – but, this is the world we live in today.

All was going great until I realized that I had forgotten my razor, so I went to the front desk and talked to a human being who gave me a disposable razor for my stay. On my way back to my room, I stopped by the concierge desk to get better information about local restaurant choices than I could get on my phone. And you know what, it worked out! It turns out that speaking with other people still has value in 2017.

Thinking of our world of IT/technology, do we value human interaction? How easy is it for you to speak (or email) with your data center/colocation facility? Is your data center a colocation/cloud facility that offer services with the click of a button? Convenient, yes. But what happens when you “forget your razor?” What happens when that standard restaurant is not what you want and you are looking for something special? Far too many data centers – small and large alike – are nearly impossible to talk to when you need them or receive customer service specific to your needs.

Each and every client in either (or both) of SecureData 365’s data centers have 24/7/365 access to a person. That is right… a real live person for when you need help because eventually, you will. What’s more, our services cannot merely be boiled down to a pick-list of options. When you come to SecureData for colocation services (any service really), we come up with the best solution for your business needs! So, yes it is nice to be a millennial sometimes and rely only on a credit card, an internet connection, and no human interaction… but SecureData 365 recognizes these are your critical business systems – doesn’t your business deserve the best service available?


Agility Systems’ Clients are More Secure with SecureData 365

Akron-based Agility Systems is an IT firm offering a full breath of hardware and software solutions as well as a full suite of professional services, training, and support to complement these solutions.

Since its inception in 2015, Agility has not only been delivering exceptional service, but has been doing so with the assistance of SecureData 365 for secure facility to host backup & DR, storage, and hosted cloud solutions.

Steven Carey, president of Agility Systems explains why SecureData 365 is the only data center he partners with. “There’s no reason to look elsewhere as SecureData 365 always has the better price, has great customer service, and has the best facilities in the area.”

Carey also loves the fact that like his own business, SecureData 365 has a consistent and reliable staff, “My customers know that I’m not going anywhere and neither is SecureData 365 – we’re in it for the long haul.”

“Hosted solutions and offsite DR are more and more mainstream with SMEs,” explains Carey. “I’m grateful to have a partner in SecureData 365 and to be able to serve as an agent for the business. I’d encourage my peers and competitors to look into how they and their customers can benefit from the SecureData 365 agent program.”


Our Operations Team Operates at a Higher Level

I wanted to thank your team for providing outstanding service while I was onsite… Your group has never failed to accommodate our needs and I’m always impressed with the level of service they provide to us. In the stressful situation I was in, I really felt like your team understood the importance of my onsite visit and made me feel like it was important to them. Your group always does their best to make sure we’re taken care of, and that is most appreciated.

– SecureData 365 Client

SecureData 365 realizes that an organization’s data center needs to go beyond world-class facilities. Beyond a place to host your servers and backups and more than a reliably always-up facility… customer service counts too!

That’s why we’re proud to have a seasoned operations team that operate as “remote hands” as well as your eyes and ears to make sure everything is running smoothly.

Led by Tony Hunter, most of the SecureData 365 operations team have been with the company for five years. Our growth has led to the recent hiring of Gwen Finton and Logan List.

Each and every member of the team knows the ins and outs of both data centers as well as the intricacies of the co-location business, making them uniquely adept at both fulfilling and anticipating client needs.

Going the extra mile and providing better service and value is the way we do business – including with our operations team.


SecureData 365 Makes the Weatherhead 100… Again  

SecureData 365 is honored to announce that for an astounding fourth year in a row we’ve been recognized by Case Western Reserve University’s Weatherhead School of Management for our growth.

Case Western Reserve University’s Weatherhead 100 award was established thirty years ago to recognize excellence and entrepreneurship and has been seen as a prestigious award ever since for businesses across all industries.


We’re Upping Our SSAE 16 Game

Once again both locations of SecureData 365 have passed an SSAE 16 audit of its systems, processes, and facilities. This third party audit endorses SecureData 365 as safe and secure data centers, providing a high level of service, and controls.

Statement on Standards for Attestation Engagements No. 16 (SSAE 16) is considered the “gold standard” for data centers. Instituted by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) in January 2010, SSAE 16 was drafted with the intention and purpose of updating the US service organization reporting standard so that it mirrors and complies with the new international service organization reporting standard.

SecureData 365 management developed control objectives for the significant areas of internal control that support our services. The control objectives addressed each of the following areas:

  • Logical Access and Security
  • Physical Access
  • Environmental Controls
  • Infrastructure Change Management
  • Data Backup
  • Problem Management

This year the SecureData 365 data center audits went from SOC 1 to SOC 2 which is a more detailed and in-depth audit. A SOC 2 report includes a detailed description of the service auditor’s test of controls and results.


Why You Should Put Your Public Cloud With Your Private Cloud

More and more companies are offloading commodity servers and storage to large cloud providers including Microsoft and Amazon.  This is great and cost effective on the surface – but these large providers have had their share of major outages. Consider the number of outages SecureData 365’s cloud has had in more than seven years (zero) and the prices we’re charging for our virtual computing services and you’ll find a better cloud.  After all, who would have better clouds than Northeast Ohio (it’s a rain joke).

More and more local companies are using SecureData 365’s cloud services for these non-critical/commodity servers because the SecureData 365 Cloud is designed to be always up and is located in the same data center (either our Cleveland or Canton facility) where their critical/strategic systems are already running on their own hardware/private cloud  – this gives our customers LAN speeds between their hardware and the cloud and takes advantage of the network infrastructure they already have in our data centers.

Not one of our cloud/virtual computing clients has ever had an outage on one of our servers – Amazon Web Services can’t say that! We’ve made significant investments to increase the redundancies of an already redundant data center including mirrored flash storage, redundant high speed SDN switching capabilities, as well as redundancy enhancements to our blades/chassis have all been made to make sure SecureData 365 is your most reliable option for your cloud solutions. We’d love to show you firsthand how safe, secure, and rock solid the SD365 cloud solutions are, if you would like a tour, please contact us.


SecureData 365 Announces New Partnership, Ownership of Cleveland Technology Center

H5’s Acquisition Brings Significant Improvements to SecureData 365’s Cleveland Facility and Opportunities for SecureData 365 Clients to Diversify their Backup and Storage Locations

H5 Data Centers, a national colocation and wholesale data center provider, announced today significant expansion of its Cleveland data center located at 1625 Rockwell Avenue in downtown Cleveland with the build-out of an additional sixty-five colocation cabinets. In addition to the raised floor build out, significant improvements at the Cleveland data center include:

  • Exterior building upgrades
  • Interior renovation and modernized furnishings
  • Additional office space and storage for data center customers
  • Improved physical security attributes
  • Increased operations and security staffing

“Everything we’ve seen so far with H5 since the acquisition earlier this year has been world-class,” explained Michael Campanelli, EVP of SecureData 365. “We’ve now doubled our power capacity in our existing space at the Cleveland data center and are looking forward to a long and productive partnership with H5 Data Centers.”

This new relationship between H5 and SecureData 365 also provides SecureData 365’s clients with access to H5’s facilities in Ashburn, Atlanta, Charlotte, Denver, Phoenix, San Jose, San Luis Obispo and Seattle.

SecureData 365’s expansion and H5’s continued investment in its mission-critical personnel is a strong endorsement for the Cleveland tech community.  H5’s Cleveland data center meets the stringent requirements to support global mission-critical IT infrastructure for leading Ohio and national enterprises. This expansion is part of a large commitment H5 Data Centers has made to its Cleveland customers and the surrounding community.

“We look forward to continued growth in the Cleveland market and a strong relationship with SecureData 365,” said Josh Simms, founder and CEO of H5 Data Centers.  “H5 Cleveland is a world-class data center operation which includes thousands of square feet of raised floor space, a 24×7 operations and security staff, and some of Ohio’s best companies as customers.”

H5 Cleveland Data Center Highlights:

  • Tier III data center serving enterprises and cloud service providers
  • 333,000 SF data center and carrier hotel
  • SecureData 365 doubles its power capacity to serve growing Cleveland colocation demand
  • 65-colocation cabinet expansion ready by September 2017å
  • Data center qualifies for Ohio- state sales & use tax abatement incentives

About H5 Data Centers
H5 Data Centers is one of the leading privately-owned data center operators in the United States with more than 1.6 million square feet under management.  The company designs and engineers flexible and scalable data center and interconnection solutions to address the business and operational requirements of its customers.  H5 Data Centers currently owns data centers in Ashburn, Atlanta, Charlotte, Cincinnati, Cleveland, Denver, Phoenix, San Jose, San Luis Obispo, and Seattle.  For more information, visit www.h5datacenters.com.

 

About SecureData 365
SecureData 365 is a premier, state-of-the-art data center operator with locations in Canton and Cleveland, Ohio. Designed from the ground-up to deliver unwavering power and connectivity thanks to multiple redundant systems, SecureData 365 offers the stability and reliability required by enterprise clients. The region’s Fortune 2000 organizations are quickly recognizing that the unique combination of facility, people, and service offerings make SecureData 365 the preeminent choice for data center services in the Midwest. Visit SecureData online at www.securedata365.com.

 

 


Is IT Mainstream?

Palace Malice, Creator, Union Rags, American Pharoah, California Chrome, Oxbow and now… Cloud Computing!

How great is this? IT professionals have a horse we can believe in, rally around, and jump on the bandwagon!

In case you missed the Preakness last weekend, a horse named Cloud Computing won the Preakness, one of the three triple crown races run every spring.

And so we raise our smartphones and servers (virtual) to Cloud Computing and wish him luck in the Belmont Stakes!


Preventing Ransomware With Regularly Scheduled Backups

SecureData 365 Has a Special Set of Skills to Prevent You From Paying a Ransom

Until recently “ransomware” was the IT’s equivalent of either Fight Club or Voldemort. We don’t talk about it – and saying it out loud only tempts fate. Except this past week saw the largest global ransomware attack ever (due to un-patched Microsoft software) hit computers everywhere. The attack has claimed at least 200,000 victims – hopefully you and/or your organization are not one of them.

As you know, ransomware can easily infect your network – it only takes one click from one individual on your network to take your business to a place where you are running the cost-benefit analysis of paying the ransom. It’s a virus that doesn’t just infect your data- it’s encrypted and your access to the data is taken.

The good news is that SecureData 365 has a special set of skills to help you from being a victim. Comprehensive backups stored at SecureData 365 – isolated from the rest of your network – gives you a clean solution to getting your data back, without paying a ransom!

SecureData 365 Expands Cloud Services In Its Cleveland and Canton Data Centers

Partnership with C3 / Cloud Computing Concepts Brings Hosted PBX and Virtual Desktop Services to SecureData 365 Facilities

3lk_logo_revisionsCanton, Ohio – SecureData365, Ohio’s premier data center operator with locations in Canton and Cleveland, today announced a strategic partnership with globally renowned cloud services provider C3 / Cloud Computing Concepts.   As a result of this agreement, C3 will install its proven cloud services infrastructure in SecureData 365’s world class SSAE 16 audited facilities.   C3’s Hosted PBX and Virtual Desktop technologies will interconnect with the robust co-location, cloud, disaster recovery and network connectivity solutions currently provided by SecureData 365.

This exciting alliance is in no small part driven by an increasing demand by organizations for technologies that increase productivity, enable employee mobility, and drive down operational and support costs. Virtual desktops meet each of these objectives by allowing authorized users to securely and reliably access applications and data from anywhere, at any time, and from nearly any device.   Hosted PBX systems provide unmatched reliability, built in disaster recovery and business continuity, low cost of operation, and can quickly and easily extend any organization beyond its current geographical limitations.

“SecureData 365 continues to focus on creating an always-up, rock solid and redundant environment for our clients in both Canton and Cleveland,” explained Michael Campanelli, Executive Vice President at SecureData 365, “Aligning with partners like C3 to deliver flexible and advanced services like Virtual Desktops brings our clients a level of service they simply cannot find anywhere else.”

“We are thrilled to expand our presence into the state by aligning with Northeast Ohio’s premier data center operator,” explained Denny Harabin, Director of Channel Sales for C3. “SecureData 365’s client portfolio of leading, innovative organizations stands to benefit significantly from C3’s Hosted PBX and Virtual Desktop Services.”

About SecureData 365
SecureData 365 is a premier, state-of-the-art data center operator with locations in Canton and Cleveland, Ohio. Designed from the ground-up to deliver unwavering power and connectivity thanks to multiple redundant systems, SecureData 365 offers the stability and reliability required by enterprise clients. The region’s Fortune 2000 organizations are quickly recognizing that the unique combination of facility, people, and service offerings make SecureData 365 the preeminent choice for data center services in the Midwest. Visit SecureData online at www.securedata365.com.

About C3
C3 is an award winning provider of technology and communications services to small, medium and enterprise businesses nationwide. Its unique combination of cloud-based technologies and expert onsite and remote support substantially reduces both IT-related capital investments and ongoing management costs.  C3’s approach increases stability, tightens security, enhances employee mobility, and ensures business continuity in the event of a disaster.  CFOs benefit from C3’s fixed cost approach, while owners and CEOs benefit from the single point of contact for all of their telecommunications and technology needs.  To learn more about how C3 is helping organizations to grow and prosper, visit www.c3cloud.com or contact Denny Harabin at dharabin@c3cloud.com or (561) 939-4028.

 

Media Contacts:

For SecureData 365:

Doug Adams

  1. 330.933.3374

doug@thethinkagency.com

 

For C3:

Lindsay Mancinelli

Director of Marketing

561-939-4022

lmancinelli@c3cloud.com


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