SecureData 365 Expands Cloud Services In Its Cleveland and Canton Data Centers

Partnership with C3 / Cloud Computing Concepts Brings Hosted PBX and Virtual Desktop Services to SecureData 365 Facilities

3lk_logo_revisionsCanton, Ohio – SecureData365, Ohio’s premier data center operator with locations in Canton and Cleveland, today announced a strategic partnership with globally renowned cloud services provider C3 / Cloud Computing Concepts.   As a result of this agreement, C3 will install its proven cloud services infrastructure in SecureData 365’s world class SSAE 16 audited facilities.   C3’s Hosted PBX and Virtual Desktop technologies will interconnect with the robust co-location, cloud, disaster recovery and network connectivity solutions currently provided by SecureData 365.

This exciting alliance is in no small part driven by an increasing demand by organizations for technologies that increase productivity, enable employee mobility, and drive down operational and support costs. Virtual desktops meet each of these objectives by allowing authorized users to securely and reliably access applications and data from anywhere, at any time, and from nearly any device.   Hosted PBX systems provide unmatched reliability, built in disaster recovery and business continuity, low cost of operation, and can quickly and easily extend any organization beyond its current geographical limitations.

“SecureData 365 continues to focus on creating an always-up, rock solid and redundant environment for our clients in both Canton and Cleveland,” explained Michael Campanelli, Executive Vice President at SecureData 365, “Aligning with partners like C3 to deliver flexible and advanced services like Virtual Desktops brings our clients a level of service they simply cannot find anywhere else.”

“We are thrilled to expand our presence into the state by aligning with Northeast Ohio’s premier data center operator,” explained Denny Harabin, Director of Channel Sales for C3. “SecureData 365’s client portfolio of leading, innovative organizations stands to benefit significantly from C3’s Hosted PBX and Virtual Desktop Services.”

About SecureData 365
SecureData 365 is a premier, state-of-the-art data center operator with locations in Canton and Cleveland, Ohio. Designed from the ground-up to deliver unwavering power and connectivity thanks to multiple redundant systems, SecureData 365 offers the stability and reliability required by enterprise clients. The region’s Fortune 2000 organizations are quickly recognizing that the unique combination of facility, people, and service offerings make SecureData 365 the preeminent choice for data center services in the Midwest. Visit SecureData online at www.securedata365.com.

About C3
C3 is an award winning provider of technology and communications services to small, medium and enterprise businesses nationwide. Its unique combination of cloud-based technologies and expert onsite and remote support substantially reduces both IT-related capital investments and ongoing management costs.  C3’s approach increases stability, tightens security, enhances employee mobility, and ensures business continuity in the event of a disaster.  CFOs benefit from C3’s fixed cost approach, while owners and CEOs benefit from the single point of contact for all of their telecommunications and technology needs.  To learn more about how C3 is helping organizations to grow and prosper, visit www.c3cloud.com or contact Denny Harabin at dharabin@c3cloud.com or (561) 939-4028.

 

Media Contacts:

For SecureData 365:

Doug Adams

  1. 330.933.3374

doug@thethinkagency.com

 

For C3:

Lindsay Mancinelli

Director of Marketing

561-939-4022

lmancinelli@c3cloud.com


The Booming Data Center Business

We’ve discussed ourselves the tremendous growth and economic impact in the data center space. Right here in Ohio, our Cleveland center is rapidly filling after being open for only a little more than a year.  We’ve seen a job multiplier effect of our own data centers as thousands of IT professionals come through our doors every year. So jobs are indirectly created as these professionals will, more often than not, be within a reasonable vicinity to their primary data center.  

In a feature in The New York Times a few weeks ago they did an in-depth dive into how data centers in Texas are creating a min-economic boom.  Within the article, Ross Perot Jr. (not that one… his son) calls data centers the modern equivalent of America’s early 20th century factories. 

While SecureData 365’s own data centers are rapidly growing, the industry across North America experienced significant growth in 2015. U.S. multi-tenant data centers (like SecureData 365) earned $115.3 billion in revenue last year, a 6.1 percent increase from 2014. 

While large enterprises may still operate their own data center, more and more organizations, no matter the size are getting out of the data center business. The Times explains that more and more companies are shunning the costly and complex data center management world to concentrate on their core business, resulting in the rise of more and more multi-tenant centers that offer data center expertise and security. 

Another trend that we adopted years ago covered in the article is centers starting a “pay-as-you-go” model with power. The premise is really simple and surprising rarely used, in spite of the fact that SecureData 365 has always employed this model as the most fair way to charge.  

As businesses’ need for secure operations and data storage increase, there’s no doubt that data centers are in demand more than ever – centers operated by the experts rather than an in-house effort.  If you are ready to move to Ohio’s most secure and reliable centers, we’d encourage you to schedule a tour.  


The Circus Comes to Cleveland and SecureData 365

Showtime’s “The Circus” has received a lot of buzz for its behind-the-scenes coverage of this year’s crazy primary process. When the show came to cover the Ohio primaries, producers went looking for a center that had the bandwidth to quickly upload terabytes of video back to New York every night. Of course they turned to SecureData 365 and our unmatched bandwidth capabilities to help them get Ohio’s primary coverage on the air.

trmp

As The Circus and the convention lands in Cleveland in July, make sure you watch as we’re sure to be helping with secure and robust video links. Whether we like our options or not, The Circus must go on.


When It’s Time To Move On From a Bad Backup Strategy

Don’t Let Your Backup Be The Disaster Part 2  

Recently, we have witnessed several customers (not the Cleveland Browns) have an “OH CRAP” moment when systems fail and although they have religiously made back-ups they have NO plan in place with what to do with those back-ups to actually get systems up and running again.

There are several back-up vendors who now claim to solve this problem (Veeam, Unitrends) by not only providing back-ups of virtual servers but also having them reconstituted and running in an event of a true disaster – theoretically preventing that “Oh Crap” moment.

These solutions work well for virtual servers, but almost every business has some critical system running on a physical box because the system cannot be virtualized. So Veeam and Unitrends are not truly completely eliminating that “Oh Crap” moment.

SecureData 365 has partnered with T1 Co and their team of professionals who maintain critical backup, recovery and restoral storage and equipment at both our Cleveland and Canton data centers (62 miles apart and on different power grids). With T1’s help, SecureData 365 can provide back-up and instantaneous recovery of BOTH virtual and physical systems on-site and off premise totally eliminating that “Oh Crap” moment when you have a failure and are wondering how to take your back-ups and get them running again.

billy shirtIf you are interested in learning more, contact us for a 30-minute meeting and we’ll bring you a “Billy” T-shirt as a reminder of not letting “your back-up be the disaster.”

And while we’re at it, we’ll bring you $25 of chips for The Horseshoe so you can stop gambling on “crappy” backups and quench that gambling thirst at the blackjack table.

To setup a short visit and receive your gifts, contact SecureData 365 at 888-912-3282 or info@securedata365.com.

See part one of this sad series. 


The Cost of Data Center Downtime

I was speaking to an out-of-town colleague last week and he was complaining that his Internet service was down. He works from a home office and has Internet service from one of the large national ISP’s and apparently much of his city (Denver) was down. So every business in Denver metro that relies on this particular ISP lost 4 hours of productivity.

buttonHow big a deal is this? It is a nuisance and productivity is lost – but nowhere near the catastrophic deal that a data center outage would be. A few years ago one organization made an attempt at quantifying the cost to businesses if their data center experienced an outage. A 2013 study by Ponemon Institute and sponsored by Emerson Network Power estimated the average cost of an unplanned data center outage at $7,900 per minute. This is up from 2010 when it was estimated to cost $5,600/minute. With the study due to come out again next year and more and more critical IT systems located “in the cloud” than ever before, this number is sure to increase.

The average data center outage among the 67 data centers surveys was 86 minutes, meaning that on average, this cost their customers $690,200. Higher technology dependent and e-commerce companies could see that cost more than double to $1.7 million.

These are the numbers that drive us, 24/7 and 365 days a year to make sure that our Cleveland and Canton data centers never experience an outage. We have at both facilities:

  • Redundant Power Feeds/UPS with in-line Battery Back-up
  • N+1 Back-up Generators
  • N+1 Cooling Systems
  • Multiple ISP’s
  • Mated Pair Firewall, Router & Switch Network Design
  • Mated Pair Chassis, Blade, Switch and Mirrored Disk Design for Virtual Computing & Back-up Platforms

In addition to the redundant infrastructure, we have a custom built monitoring system that monitors the environment surrounding customer hardware located in our facilities (2 probes per each locking 42U cabinet) and all of the above mentioned critical systems. The monitoring system is designed to alert our staff of potential problems before they become expensive outage causing problems for our clients.

In the six years we have been in business we have never experienced a data center outage. Couple that with SSAE 16 compliant physical and logical security at both the Cleveland and Canton data centers and you can be assured that SecureData 365 is here to ensure your systems will remain, up, running and making you money rather than costing you money.


You Deserve Better Than a “Jack of All Trades”

jackIt’s a common description to call someone a “Jack of all Trades, Master of None.” We are not sure that this is a compliment, but for many data centers it has become a way of life. Beyond infrastructure, many centers are taking a crack at a variety of managed and other services in addition to providing the Infrastructure of a data center.

Unfortunately, we are hearing from many clients of these data centers that they are unhappy with the other services they purchased from their data center provider. At SecureData 365, we believe that when you try to be all things to all customers you end up not doing anything well including delivering your core data center service. As we’ve opened a Cleveland data center, we have found more and more organizations relieved to find a data center company that is focused on it’s core competency (operating a world class data center) in SecureData 365.

SecureData 365’s focus is on keeping a secure, reliable center up-and-running with round the clock support. Period. If you need managed services, network services, hardware maintenance, or application support, we will introduce you to providers we’ve vetted, work with and trust. Or you can bring your own partners who provide these services to our data centers in Canton and Cleveland.

In the meantime, a lot of businesses are locked into long-term contracts with datacenters they are unhappy with. If you are one of these companies who is unhappy with your current datacenter provider and feel “stuck” due to a remaining contractual commitment, we’d encourage you to drop us a note so we can give you a tour of our Cleveland and/or Canton centers and discuss the financial incentives we can provide to “unstick” you from a contract with a provider you are unhappy with.


Small Businesses Gambling with Their Business

dice2Recently Nationwide released the results of a survey of small and medium-sized businesses and the results are a bit alarming. In a survey of businesses with less than 300 employees, a full 75 percent of businesses don’t have a disaster recovery plan in place. To make matters worse, a little more than half (52%) of these same businesses realize it would take at least three months to recover from a disaster. Most businesses are out of business at this point.

It gets worse for small businesses in the survey (less than 50 employees) as only 18% of these businesses have a disaster recovery plan – especially impactful as the 2010 US census revealed that 90% of our nation’s businesses fall in this category.

Businesses seem to be betting against any sort of natural disaster or significant outage as one in four (26%) believe the likelihood of a natural disaster occurring in their area is slim. That’s probably the same way east coasters felt three years ago this October before Hurricane Sandy put businesses offline for what was weeks in many cases. Many businesses went out of business in the wake of Sandy.

It’s great to say that we live in Ohio, so what could happen. And for the most part you would be right… it is not like anything could happen in Ohio that would leave half the country without power. Right? In 2003 Ohio was actually the cause of a blackout that darkened much of the Midwest and northeast. The blackout impacted nearly 3 million people in the Cleveland/Akron area – and with them, businesses.

You can tempt fate and you may be fine. But are you willing to bet your business on it? With countless backup generators and backup ISP line serving both our Cleveland and Canton centers, SecureData 365 can help you develop a disaster recovery and business continuity plan to keep you in business while your competitors scramble.

 


Back Home Again in Ohio

Our Cleveland data center recently welcomed two local company’s data centers that had moved out-of-state. 

And as any company moving into the Cleveland data center can, these companies took advantage of the new 8% State sales tax exemption eligible for new customer IT equipment placed in the center in the next fifteen years. 

If you haven’t been able to attend one of our events or see the Cleveland data center we’d love to show you around.  If you make the short trip, lunch is on us for you and your team. Please let us know if you would like to sit down and discuss all the ways we can drive down your costs and improve your network reliability.

Interested in touring the Cleveland center in person? If so, drop us a note.


Don’t Underestimate the Economic
Impact of a Data Center

arrowsI came across an article the other day that really misses the point of data centers and jobs. It was in the Plain Dealer, Cleveland’s newspaper and I quote “Data centers generally have few employees, so they create little traffic.”

I would invite the author of this story to visit our Canton data center and as we grow, our new Cleveland facility, and she would see a different story. Yes, we have “only” sixteen employees (although each and every one of them is a taxpayer and contributing to the economy) and will add 5 more with the opening of our Cleveland offices and data center in 2015. The more significant, bigger picture view of a data center’s economic contribution to a local economy is the job multiplier accompanying the data center.

You see, more than 2,200 IT technicians came to work at our Canton data center last year. That is more than 130x our employee base. Each and every IT professional relies on a data center like Canton or Cleveland’s SecureData 365 for employment. Should their company house its IT infrastructure in Nashville, Omaha, or Dallas it is likely that these local IT workers would be working in a different, lesser paying field, living elsewhere, or unemployed altogether.

Instead, the data centers in Northeast Ohio are helping to drive near zero unemployment in the IT sector – and since there is near zero unemployment in this sector, the jobs pay very well (no need for the government to mandate a minimum wage here as the supply is short and the demand is high for these jobs and associated skills). In fact of the 223,000 jobs the economy created last month (June),25% of those jobs were in IT and all in the high 5 digit or low six digit salaries. Out of necessity as well as good fortune we’ve created an internship program to train IT professionals to either work at one of our data centers or one of our clients (or future clients).

So back to the article in the Plain Dealer and the “limited” jobs created by data centers. Our facility in Cleveland officially opened May 1st and is the largest multi-tenant uptime institute certified tier 3 data center in the State with 330,000 square feet with room for expansion. That’s great – but what does it mean? We estimate that 2,000 IT professionals will call the Cleveland data center “home” to their IT infrastructure.

Opening our new data center in Cleveland has already attracted the interest of several businesses that previously moved their IT infrastructure (and the jobs that went with it) out of State. Our data center, which may top out at 25 SecureData 365 employees, has a job multiplier effect as our data center’s capabilities and rich fiber background is bringing jobs home and creating opportunities that previously didn’t exist in Cleveland. That sounds like an economic developer’s dream – and perhaps a big reason the Cleveland Technology Center received tax incentives that include no sales tax on equipment purchased infrastructure in Cleveland. The state has agreed that any new customer IT equipment placed in the center in the next fifteen years will be eligible for exemption from the state’s 8% sales tax.

We’d love to see you at either our data center in Cleveland or Canton – you can meet any of our tax-paying handful of employees… and you might bump into a colleague or three.


Mayor Jackson Visits Cleveland Technology Center

mayor visitLast month Cleveland Mayor Frank Jackson stopped by to visit SecureData 365’s new Cleveland facility along with ByteGrid’s Cleveland Technology Center.

Mayor Jackson (center) posed for a picture with Bill Winsininski,
ByteGrid’s Vice President & General Manager (left) and SecureData 365’s Scott Devine, Sr. Data Center Engineer (right).

Schedule your own visit to the new Cleveland data center.

For a full photo account of the day, visit the Mayor of Cleveland’s website.


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